Frequently asked questions
How much is the service fee?
We take a small commission from the total fee.
Who pays the shipping costs?
Buyer pays all shipping costs to selected delivery address. It will be included in the invoice.
Who are the suppliers?
Suppliers are professional wholesalers and manufacturers from the European Union.
Who is responsible for the quality of the product?
All brands have the warranty. Local agency offers after sales service or if any reasons it is not possible then it’ll be organized by Toolsale. Transport damages are covered by standard insurance.
How quickly can I get my products?
Each delivery depends on availability in our supplier warehouse and the quantity. Delivery to your selected destination can take approximately 1 – 4 weeks.